Pros This PMS has been a life saver, it has a vast amount of options and it is very easy to use this platform. Restaurant POS operates well. Cons Where do I start?? In some new PC’s sometimes the software crashes weird but unacceptable issue,. Obviously, something went very wrong here.
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Absolutely shocking, if I made my customers wait so long for solutions for a non functioning system and errors I’d be bankrupt. Restaurant POS operates well.
We cannot use their own online module as proetl is inflexible in every way. Dont let them lie to you during their sales pitch that they will support any 3rd party integrations for you to build and connect your own booking system. In some new PC’s sometimes the software crashes weird but unacceptable issue.
protel Hotel Software
Highly recommended for medium-larger hotel units proyel want to use the reports We have ideal product variations for allcomers. You ring when the system goes down and they say it isn’t a priority and will get back to you, you are queued for a response and sometimes it can take days for an answer.
We pride ourselves in delivering that special, personalised spark, which helps you streamline the individual processes in your own hotel business. Good prrotel support Stable. Other PMS systems are better solutions.
protel PMS Reviews and Pricing –
Awesome product and very user-friendly. Actually, we have well over 1, interfaces, for example to POS- phone- channel- and yield systems, so I’m sorry it didn’t work out for your property. I like the front end display, easy to use and with the initial setup we were able to design our own confirmation letters. The company need investigating top to bottom. As for the downsides you have mentioned, we, like any other top hoteltech vendor, are working hard on delivering even better value.
Also, I note that our regional supplier is responsible for your ongoing support and training contracts, getting back to your colleague the very same day he called. I can feel the “protel-Love” brimming over, and also acknowledge we can do even better.
Although protel has been building successful PMS for nearly 25 years, we have not stood still. The company need investigating top to bottom. We were told “plug and play integration” it doesn’t supply this.
Pros not a thing. Especially the banqueting module mice, is far from operational and our sales team is down for 6 days now and still no answer from out reseller hts and protel germany itself. Functionality is poor, they tell you TAA is the way to charge everything extra but it doesn’t show on overall figures, you manually have to add it up.
I like the front end display, easy to use and with the initial setup we were able to design our own confirmation letters. Our product is constantly evolving, due largely to customers like you, who let us know what current and future requirements they wish for. Who Uses This Software? There are lots of exciting additions in this space due to our new www. We would like to have the “pickup repport” option.
Founded in Located in Germany. The PMS system is reasonably priced. Also the reservation module needs to show more information.
Vendor Response By protel hotelsoftware on April 11, Revenue Managers are offered extensive functionality for single and multi-property revenue optimization, as will optional interfaces with major Protell.
Jay from Pentahotels Worldwide.